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Who
benefits from good results?
o Any size or type of healthcare enterprise: solo practices, physician groups, healthcare providers, medical facilities, specialty practices, community health groups, plan providers, hospitals, managed care organizations, specialized health care programs, research facilities, complementary technology companies. o Across all specialties: Family Practice, Internal Medicine, Cardiology, Pediatrics, Psychiatry, Mental Health, Radiology, OB/GYN, Oncology, Ophthalmology and more. o The
Patients, who trust their providers to give them the best possible
service and care. |
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| Customer Satisfaction | ||||
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"I searched for a very long time for an electronic medical records system that would be thorough and versatile enough to suit our practice needs. After many months of research and demonstrations the entire office chose Medinformatix. I made several reference calls from Florida to Arizona and received glowing reports about MedInformatix and it's representatives. Two major factors were taken into account with the choice. The first was the staff. No other company's representative was a knowledgeable about their product. Then when we found out they would be training the office as well, everyone here got excited. The other personnel related well with them and did not feel as intimidated by the product under their instruction. The staff is a truly fabulous asset to MedInformatix. The second
was the fact that we were assured that they system was versatile and
MedInformatix would do everything possible to affect any changes if
possible. This has proven to be true. I have requested different types
of reports, item s to be shown on reports, and the representatives of
medinformatix have really proven that they will attempt to get you what
you want, and typically succeed in the task." "After a year of evaluating different software systems, we made a decision to work with MedInformatix. We went 'live' with MedInformatix's practice management system in October of 2000 and the electronic medial records in June of 2001. our clinic had a realistic approach to the implementation process, which has allowed us to take advantage of the whole Medinformatix system. There are
a couple reasons why we chose to work with MedInformatix. The first
reason is the integrated package with the practice management and EMR.
This ensured us that the two parts to the practice would work well together.
The second was the emphasis on ophthalmology, but not being strictly
ophthalmology. We were coming from a system where the focus was only
eyes, but saw benefits of a company who knew more about general medical
software industry. Medinformatix gave us both of these and demonstrated
to have longevity in the industry" "We currently have 33 providers and a total of 105 users at 12 locations that utilize MedInformatix as their billing, scheduling, collections, and electronic medical records keeping system. These facilities schedule over 700 appointments a day, which amounts to more that 15,000 appointments each month. Some of our clients have been on the system since 1995, and many of our clients started initial practice paperless. Other clients have converted from older billing systems to MedInformatix. According
to our clients, the best aspects of the system are the complete integration
of modules and the ease of use. Users are able to create medical legal
documents that are HIPAA compliant, complete with full medical history,
in only a few minutes. Our clients have seen a significant return on
their investment, usually within one year. They have been able to increase
productibity, which has in turn increased billing and collection fees." "Our general philosophy in the evaluation process was to find a product that had built in intelligence: a product that would stop incorrect information (mostly user error) from entering the database. I don't need to tell you that insurance claims management can be confusing and tedious for you front desk staff to capture and very expensive to correct errors once they are "in". We have developed a series of "alerts" or "checks" that determine if the patient has the required prerequisites to bill their insurance company before they are seen by a physician. This equates to fewer rejected claims and faster payment. We have
made suggestions and requests to "better" the product for
our practice and these demands have been met by highly skilled and personable
response. MedInformatix has substantial experience in the eye care environment
and staff that understnad what works for us." "The
system is so flexible and user friendly that it is very easy to train
our new employees. We absolutely love the collections module. It has
been a very good tools in our practice's financial operations. We absolutely
love the collections module. It has been a very good tool in our practice's
financial operations. We have an unheard of "days in A/R".
We average currently 28 days. Our accountant has worked with physician
practices for years and when she saw my reporting she said it had to
be a mistake. She audited us and came back with praises of our billing
office to the board of Goodlettsville Pediatrics, P.C. When the board
members relayed the praise to the billing ream, the staff said that
they attribute it to the ease of the collections system with MedInformatix.
they literally touched every account every month with the tickler that
is provided in the module within MedInformatix. We have steadily increased
our monthly collections rate and consistenly met our collection goals." "We
are a small to middle-sized practice with twenty plus employees. This
program is fully integrated with al ldepartments (referal, x-ray, front
desk, nursing) so that the patient can glide through the system seamlessly.
Ad provider can order a chest x-ray, and injection, a referral to a
specialist and a return to care in two weeks and each order seamlessly
arrives at the desk of the individual who needs to complete it. That
is one of the best features of the program."
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